You will receive a tracking number via email when your order ships.
Please make sure the email address you provide is correct. We use
USPS, UPS and FedEx. All express orders will ship the same business day
if ordered before 12:00 PM PST (Mon.-Fri.) Otherwise, your order will ship
the following business day. Business days are Monday through Friday, excluding
holidays and weekends, as determined by carriers. To calculate the arrival
time of your package, please do not count the day the package ships.
Please remember that UPS Ground does not deliver
on Saturday, and UPS Expedited (see below) does not deliver
on Saturday or Sunday.
Standard Delivery
Standard delivery rates quoted during checkout are based on UPS
Ground rates. UPS Ground typically takes 7 to 10 business days
(Monday-Friday, does not include weekends). Please allow 2 business days
for standard order processing.
Expedited Delivery Options
During checkout we offer the following UPS express delivery
options:
- 2nd Day Delivery - Orders
will arrive 2 business days from when we ship. *Weekend delivery is not available with this service.
- Next
Day Delivery - Orders will arrive the next business day
from when we ship. *Weekend delivery is not available with this service.
The
chart below shows when you should receive your order, depending on
the day and time the order is placed.
Order Placed by
12:00PM PST on |
3 Day Select |
2nd Day Delivery |
Next Day Delivery |
| Monday |
Thursday |
Wednesday |
Tuesday |
| Tuesday |
Friday |
Thursday |
Wednesday |
| Wednesday |
Monday |
Friday |
Thursday |
| Thursday |
Tuesday |
Monday |
Friday |
| Friday |
Wednesday |
Tuesday |
Monday |
3 Day Select is not available for
certain zip codes.
Alaska, Hawaii, Guam, and Puerto Rico
Shipping to Alaska, Hawaii, Guam and Puerto Rico will be sent via US Priority
Mail, and typically takes 4-7 business days to deliver.
Shipping Questions?
Please call 650-340-1735 or send us an email
if you have any questions.
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