You will receive a tracking number via email when your order ships. Please make sure the email address you provide is correct. We use USPS, UPS and FedEx. All express orders will ship the same business day if ordered before 12:00 PM PST (Mon.-Fri.) Otherwise, your order will ship the following business day. Business days are Monday through Friday, excluding holidays and weekends, as determined by carriers. To calculate the arrival time of your package, please do not count the day the package ships.

Please remember that UPS Ground does not deliver on Saturday, and UPS Expedited (see below) does not deliver on Saturday or Sunday.

Standard Delivery
Standard delivery rates quoted during checkout are based on UPS Ground rates. UPS Ground typically takes 7 to 10 business days (Monday-Friday, does not include weekends). Please allow 2 business days for standard order processing.

Expedited Delivery Options
During checkout we offer the following UPS express delivery options:

• 2nd Day Delivery - Orders will arrive 2 business days from when we ship. *Weekend delivery is not available with this service.
• Next Day Delivery - Orders will arrive the next business day from when we ship. *Weekend delivery is not available with this service.

The chart below shows when you should receive your order, depending on the day and time the order is placed.

Order Placed by 12:00PM PST on	3 Day Select	2nd Day Delivery	Next Day Delivery
Monday	Thursday	Wednesday	Tuesday
Tuesday	Friday	Thursday	Wednesday
Wednesday	Monday	Friday	Thursday
Thursday	Tuesday	Monday	Friday
Friday	Wednesday	Tuesday	Monday

3 Day Select is not available for certain zip codes.

Alaska, Hawaii, Guam, and Puerto Rico
Shipping to Alaska, Hawaii, Guam and Puerto Rico will be sent via US Priority Mail, and typically takes 4-7 business days to deliver.

Shipping Questions?
Please call 650-340-1735 or send us an email if you have any questions.